Refund Policy

Charitable contributions are non-refundable, and the minimum Polar Plunge fundraising requirement is considered a charitable contribution and is therefore also non-refundable.

Event Cancellations Policy

We reserve the right to delay, shorten, or in rare circumstances, cancel an event due to inclement weather. Safety of participants and spectators is always extremely important to us. No refunds will be offered if the event is cancelled or if you cannot attend. If an event were to be cancelled, we would still offer an incentive pick-up option to participants. We’ll make all possible attempts–by email, website and social media–to inform participants if changes are made to an event.


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